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Member Assistance

Schedule an Appointment

Here’s How We Can Help

Wescom is committed to serving you when you need it the most. We recognize the impact COVID-19 is having on our members, and have assistance programs available for you during tough times. We encourage members who may be impacted by COVID-19 to reach out to discuss how we might be of assistance if you find yourself facing financial difficulties. Here are just a few options available.

Skip-A-Pay

Skip-A-Pay for your Wescom Consumer Loans allows you to skip up to two consecutive payments in a twelve month period on your Wescom personal loan, line of credit, or auto loan.* In response to the times, Wescom is waiving the $25 fee for Skip-A-Pay through May 31.

You can request a Skip-A-Payment on a Personal Loan, Line of Credit, or Auto Loan:

  • eBranch – log on and select “Account Center” and then “Skip a Payment”. View our how-to video for complete step-by-step guidance.
  • Wescom Mobile Banking App – log on and select “Account Center” from the hamburger menu and then select “Skip a Payment.” Click here for a step-by-step video.
  • Phone by calling us at 1-888-4WESCOM (1-888-493-7266)

Before applying for Skip-A-Pay be sure to make sure to cancel any automatic payments you have authorized for the month.

Quick Assist Loan

A Quick Assist Loan allows members a short-term, small dollar amount loan to cover unexpected expenses with no credit check and at zero percent interest. The $19 application fee that applies will be waived through May 31.**

Member Assistance Program

The Member Assistance Program offers financial hardship assistance, including loan deferrals for members with any existing Wescom Loans – including Wescom Mortgage loans. Schedule an appointment or call us at 1-888-4WESCOM (1-888-493-7266) to get stared.

Emergency Loan

Emergency Loans through May 31, 2021 offer a personal loan option to assist those impacted by COVID-19.

We know every situation is unique and encourage you call us at 1-888-4WESCOM (1-888-493-7266) or click the chat option in eBranch for more information on ways we can help.

Disclosures

*By skipping a payment, you defer the payment, which may extend the life of the loan. Maximum of three automated Skip-A-Payments allowed during the life of the loan. Your loan must be in good standing. Other conditions apply. **Must be a member in good standing with no delinquent loans. Must be over 18 to qualify and have had a minimum of $400 in direct deposit each month for the past three months. Account cannot have more than three Quick Assist Loans in a six-month period and must be outside the New Member Period (90-120 days of account opening). Other terms may apply. Please call for details.

*By skipping a payment, you defer the payment, which may extend the life of the loan. Maximum of three automated Skip-A-Payments allowed during the life of the loan. Your loan must be in good standing. Other conditions apply. **Must be a member in good standing with no delinquent loans. Must be over 18 to qualify and have had a minimum of $400 in direct deposit each month for the past three months. Account cannot have more than three Quick Assist Loans in a six-month period and must be outside the New Member Period (90-120 days of account opening). Other terms may apply. Please call for details.

Information gathered on our website is not sold under the California Consumer Privacy Act (CCPA). Learn More close