eText provides eBranch users with an easy, convenient way to manage accounts, and expands eBranch account security, all via SMS text messaging.
Wescom does not charge members to use eText, although charges from your wireless carrier may apply.
To use eText, log on to eBranch. You can register your mobile device here.
Yes. You can register multiple devices on the same account via eBranch.
When enrolling in eText, you will be asked to enter your 11-digit mobile phone number. You’ll then receive an activation code via text message that must be entered into the eBranch eText screen immediately. That’s it! You’ll be ready to start using that handset with eText.
Send your text messages to 90703. For quick access, we recommend you add eText (90703) to your contact list on your phone.
Text the word HELP to 90703 and we will send you a help message with a list of available keywords. Or email your questions to us at firstname.lastname@example.org.
To unsubscribe, text the word STOP to 90703 at any time. To customize your eText service, just login to eBranch and click the eText menu option on the left. You can enable or disable certain eText features to better suit your needs.
Every message sent to eText via 90703 — whether the first command requesting a balance, or a response letting us know for which account you’d like the balance — must include the appropriate keyword or response. Here are a few examples:
Example 1: Retrieve an Account Balance
Example 2: Retrieve an account balance using the shortcut method
Example 3: Transfer $250 from your Share 02 account to your Loan 01
No. Commands typed in uppercase or lowercase letters will be recognized the same. For instance, a balance inquiry typed “bal” or “BAL” will receive the same response.
Yes, we have simple command shortcuts. They’ll help you quickly and easily access your accounts for inquiries, make transfers, and manage your eBranch security. Here’s a list of shortcuts available through eText. Be sure to modify your Share or Loan IDs as necessary (i.e. S00, S01, L01, L2, etc.):
The label “1/2” means that you’re reading the first in a series of two messages from eText. To avoid confusion, always read messages in the correct order.
Messages are sent to you in the order they’re intended to be read. Depending on your mobile provider, it may take longer for some messages to be delivered than others. Their order may get mixed up on the way to your phone. Please note the labels (“1/2,” “2/2,” etc.) and read them in the correct order.
All text messages are limited to 160 characters. When an eText message exceeds that, you will receive your information in multiple messages.
If you can receive standard text messages on your mobile phone but are unable to receive eText messages, the “short codes” on your phone may be blocked. To use eText, you must enable short codes with your mobile provider.
“Short codes” are special phone numbers used to send text messages from mobile phones. They are often used for services such as television voting, ordering ringtone