Wescom Banking Brought To You
How Wescom Keeps Your Account Accessible and Safe
Whether you prefer to visit us at one of our branches, call or chat with us through our Member Contact Center, or use eBranch or our mobile banking app, we want to make sure that you have convenient access to your accounts.
eBranch and Mobile Banking
Bank from the comfort of your home using eBranch or the Wescom Mobile Banking App: check balances, pay bills, deposit checks with SnapDeposit, and transfer funds anytime, anywhere. If you haven’t already, download the Android™ or Apple® App today.
Call or Chat With Us
Our Member Contact Center is available to help you with all your account needs, including loan applications, account questions and updates. Plus, we have extended our Chat and Phone hours:
- Monday through Friday from 6 a.m. to 10 p.m.
- Saturday from 8 a.m. to 10 p.m.
- Sunday from 9 a.m. to 6 p.m.
We encourage you to sign up for free Account Alerts in eBranch to help you keep track of your finances via text message or email notifications. You can also visit our Security Center at wescom.org/security for more ways on how Wescom can help you keep your accounts safe.
New Alerts to Detect Fraud
Keep Your Wescom Account Safe
Preventing account fraud just got easier. Wescom has introduced a new email alert system that will notify you of possible fraud on your account. The best part is, you’re automatically enrolled.
Here’s how it works:
- Wescom will send you an email if a suspicious card transaction is detected on your account.
- You’ll be able to verify transactions within the email to quickly and easily verify the transaction. If you do not respond to the email, you will receive a call to verify the transaction.
- Please note, Wescom will never ask you to enter any personal information such as a PIN, account number, or card number.
To make sure you’re getting these important security emails, please confirm that your contact information is up-to-date in eBranch. Just sign in, select the gear icon at the top right, and choose Change Contact Information.
Wescom Together with Zelle®
Send Money the Way It Was Meant to Be Sent
Members can now use Zelle – a fast, safe, and easy way to send money in minutes1 to friends, family, and others you trust no matter where they bank2 – right from the Wescom Mobile Banking App.
It’s fast: Send money directly from your bank account to theirs – typically in minutes1.
It’s safe: Send or receive money right from your Wescom mobile app.
It’s easy: Send money with just a few taps using only an email address or U.S. mobile phone number.
1Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle.
2Must have a bank account in the U.S. to use Zelle.
Zelle and the Zelle related marks are wholly-owned by Early Warning Services, LLC, and are herein under license.