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TouchPoints
2020Spring

Wescom Banking Brought To You

How Wescom Keeps Your Account Accessible and Safe

Smiling man using laptop while making a call on his cell phone.

Whether you prefer to visit us at one of our branches, call or chat with us through our Member Contact Center, or use eBranch or our mobile banking app, we want to make sure that you have convenient access to your accounts.

eBranch and Mobile Banking

Bank from the comfort of your home using eBranch or the Wescom Mobile Banking App: check balances, pay bills, deposit checks with SnapDeposit, and transfer funds anytime, anywhere. If you haven’t already, download the Android™ or Apple® App today.

Call or Chat With Us

Our Member Contact Center is available to help you with all your account needs, including loan applications, account questions and updates. Plus, we have extended our Chat and Phone hours:

Account Safety

We encourage you to sign up for free Account Alerts in eBranch to help you keep track of your finances via text message or email notifications. You can also visit our Security Center at wescom.org/security for more ways on how Wescom can help you keep your accounts safe.



New Alerts to Detect Fraud

Keep Your Wescom Account Safe

Cell phone with email alert.

Preventing account fraud just got easier. Wescom has introduced a new email alert system that will notify you of possible fraud on your account. The best part is, you’re automatically enrolled.

Here’s how it works:

To make sure you’re getting these important security emails, please confirm that your contact information is up-to-date in eBranch. Just sign in, select the gear icon at the top right, and choose Change Contact Information.

For questions, call us at 1-888-4WESCOM (1-888-493-7266) or visit wescom.org.



Wescom Together with Zelle®

Send Money the Way It Was Meant to Be Sent

Smiling man using his cell phone.

Members can now use Zelle – a fast, safe, and easy way to send money in minutes1 to friends, family, and others you trust no matter where they bank2 – right from the Wescom Mobile Banking App.

It’s fast: Send money directly from your bank account to theirs – typically in minutes1.

It’s safe: Send or receive money right from your Wescom mobile app.

It’s easy: Send money with just a few taps using only an email address or U.S. mobile phone number.

Download the Wescom App from the App Store or Google Play.

1Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle.

2Must have a bank account in the U.S. to use Zelle.

Zelle and the Zelle related marks are wholly-owned by Early Warning Services, LLC, and are herein under license.