Mobile Banking Security
Mobile banking security and how to protect your account.
Tips for a More Secure Mobile Banking Experience:
Add a device PIN/Passcode
To add a device PIN/passcode you will need to go into your device settings.
Change your account password every 90 days
To change your online banking password, you may log into eBranch. If you do not know your password you may change it using forgot password via the Wescom Mobile Banking App or via eBranch.
Stay current with the latest application version
Stay current with the latest operating system version
Get critical system updates from Apple and Android devices by contacting your Mobile Service Provider.
Enroll for Touch ID or FingerPrint Login
Touch ID and FingerPrint Login allow users to login with the touch of their finger.
Log out of the Wescom App once you are done with use
For added security the application will time out after 20 minutes of inactivity.
Do not root or jailbreak your phone as it leaves your device vulnerable for malware attacks.
Malware gathers information from your device for malicious intent.
Fake apps are created to act as other apps for the sole purpose of stealing your credentials.
Enroll for Apple Pay, Google Pay, or Samsung Pay
Apple Pay, Google Pay, and Samsung Pay use virtual card numbers that allow users to pay without the use of a physical card.
Avoid banking while on public WiFi
Banking while connected to public WiFi — typically offered at coffee shops or airports — leaves your devices open to cyber attacks