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Wescom Security Center

Mobile Banking Security

Mobile banking security and how to protect your account.


Tips for a More Secure Mobile Banking Experience:

Add a device PIN/Passcode

To add a device PIN/passcode you will need to go into your device settings.

Change your account password every 90 days

To change your online banking password, you may log into eBranch. If you do not know your password you may change it using forgot password via the Wescom Mobile Banking App or via eBranch.

Stay current with the latest application version

You can download the latest Wescom Mobile Banking App from the Apple App Store and the Google Play Store. To ensure the safety of your account information, only download apps from reputable sources.

Stay current with the latest operating system version

Get critical system updates from Apple and Android devices by contacting your Mobile Service Provider.

Enroll for Touch ID or FingerPrint Login

Touch ID and FingerPrint Login allow users to login with the touch of their finger.

Log out of the Wescom App once you are done with use

For added security the application will time out after 20 minutes of inactivity.

Do not root or jailbreak your phone as it leaves your device vulnerable for malware attacks.

Malware gathers information from your device for malicious intent.

Before you download any app, review the privacy policy and understand what information the app can access.

Fake apps are created to act as other apps for the sole purpose of stealing your credentials.

Enroll for Apple Pay, Google Pay, or Samsung Pay

Apple Pay, Google Pay, and Samsung Pay use virtual card numbers that allow users to pay without the use of a physical card.

Avoid banking while on public WiFi

Banking while connected to public WiFi — typically offered at coffee shops or airports — leaves your devices open to cyber attacks