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Welcome to Wescom



Login to Online Banking

Get Ready for Better Banking

Your account is now ready to be accessed through Wescom. Below you’ll find a helpful checklist and status updates to help you start accessing your account.

 

Merger Checklist

  1. Enroll in Online and Mobile Banking

    If it’s your first-time enrolling, or if you forgot your password, a temporary password will be emailed to the primary email address on file. Be sure to check your junk mail and spam folders.

    Need help? Click here for quick tips for setting, unlocking, and resetting your online and mobile banking access.

  2. Activate Your Debit Card and Set Your Pin

    Once you complete this two-step process, your Wescom debit card is ready to use.

  3. Update Recuring Payments and Direct Deposit
  4. Use Your Wescom Checks
  5. Re-Enroll in Zelle®

    If it’s your first-time enrolling, or if you forgot your password, a temporary password will be emailed to the primary email address on file. Be sure to check your junk mail and spam folders.



View the Full Merger Checklist

Can We Help You Find Something?

Frequently Asked Questions

Enroll in Online and Mobile Banking

 

Starting June 1, 2024, you can access your new Wescom account through Wescom's Online Banking and the Wescom Mobile Banking App. Here’s how:

  • Online Banking — visit wescom.org using your Internet browser.
  • Wescom Mobile Banking App — download the app from the Google Play Store™ or App® Store. Make sure to re-enroll with Zelle® to continue sending and receiving money from people you know and trust.

If you’re logging in for the first time, you will need to select “Enroll now” and have your Wescom Account Number handy, which is located on your Welcome Letter that was mailed to you. If you don’t have your Welcome Letter, or if your email is not set up on your account, please visit your local branch or call us at 1-888-4WESCOM (1-888-493-7266) for assistance.

Learn more about our top-rated mobile banking app.



Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Additional Tips for Enrolling in Online and Mobile Banking

 

  1. Be sure to have your Wescom Account Number handy, which is located in the Welcome Letter mailed to you.
  2. You will need to enter your last name, or for business accounts the exact DBA name as it appears on your statement. Do not add an extra space after entering your name
  3. You will need to have an email set up on your account so a temporary password can be sent to this email during enrollment.
  4. When setting up your username and password, select something completely unrelated to your personal information. Do not include your name, account number, birthday, address, etc. Additionally, your username and password must be unique and should not be the same.
  5. Passwords are case sensitive. When logging in, be sure to enter your password exactly how you entered it upon enrollment.

Don’t remember your password or username, or locked your account?

View our How-to video or select “Forget Password” from the login screen to be sent an email with a temporary password so you can reset access and change your username and password.

If you do not see the email with your temporary password, please be sure to check your junk or spam folder.

If you need additional assistance, stop by a branch or call us at 1-888-4WESCOM (1-888-493-7266).

Activate Your Wescom Debit Card

 

Starting June 1, 2024 you can begin using your Visa® Debit Card for your everyday purchases after activating your card and setting up your PIN. Here’s how to get started:

  • Activate your Wescom debit card in Online Banking, the mobile app, or by clicking here.
  • Set your PIN by calling 1-888-891-2435.
  • Set up account and card purchase alerts in Online Banking or the mobile app to help prevent fraud.
  • Update any recurring payments connected to your old Central Coast Federal Credit Union (CCFCU) debit card.
  • Contact merchants for any recurring payments connected to your old Central Coast Federal Credit Union (CCFCU) debit card and provide them with your new card information.
  • Destroy your old CCFCU debit card.
  • Add your new Wescom debit card to your mobile wallet in the Wescom Mobile Banking App by selecting your profile initials at the top left corner then choosing Digital Wallet.

Didn’t receive your new debit card yet? Call us at 1-888-4WESCOM (1-888-493-7266) or stop by a branch location.

Update Recurring Payments and Direct Deposit

 

Now that your account has transitioned to Wescom, it’s important to update any payees and merchants, including automatic payments, linked to your old Central Coast Federal Credit Union (CCFCU) account. Make sure to also check BillPayer in Online Banking or the mobile app to ensure all of your payments are set up correctly. If you had a loan that transferred from CCFCU to Wescom, please check that any recurring payments have been updated based on the notifications sent to you.

Plus, be sure to update your direct deposit. As a Wescom member, you’ll receive direct deposit payments up to two days sooner at no cost to you! 1 Login to Online Banking or the Wescom Mobile Banking App and select Routing Number to locate your Wescom Electronic Account Number as well as Wescom’s Routing Number.


1 Wescom will post your direct deposit when it is received, regardless of the settlement date. Early access to your direct deposit of funds is not guaranteed and is dependent on the timing of funding by the payer. Wescom does not control when the direct deposit is received.

Use Your Wescom Checks

 

Starting June 1, 2024, you can begin using your new Wescom checks. Please securely destroy your old CCFCU checks.

Didn’t receive your checks? Order your complimentary box of Wescom-designed checks (additional designs available at cost listed) in Online Banking — compliments of Wescom for being a Platinum Signature Member. Visit wescom.org and login to Online Banking, select Account Center from the top left menu, and choose Order Checks.

Re-Enroll in Zelle®

 

Starting June 1, 2024, you can access your new Wescom account through the Wescom Mobile Banking App — this also means that you’ll need to re-enroll in Zelle® to continue sending and receiving money from people you know and trust. Once logged in, select Pay & Transfer from the bottom menu and choose Zelle® Transfer.

If you’re logging in for the first time, you will need to select “Enroll now” and have your Wescom Account Number handy, which is located on your Welcome Letter that was mailed to you. Don’t have your account number? Call us at 1-888-4WESCOM (1-888-493-7266) or visit a branch.

Learn more about our top-rated mobile banking app.



Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Experience the Wescom Difference

Enjoy Platinum Signature Membership

Experience the Wescom difference with these We believe you will enjoy the value-added benefits reserved exclusively for Wescom members, including:

  • Free Checking1
  • Free Overdraft Transfers2
  • Free two-day Direct Deposit3
  • And so much more!

To add even more value, we’re extending Wescom Platinum Signature Membership benefits to you through the end of the year, which include:

  • Fee waivers on Skip-a-Pay and cashier’s checks
  • Bonuses on certificates
  • Closing cost rebate on new mortgages, and more!

To see a complete list of benefits and learn more, click here.


1 The paper statement fee is waived when enrolled in eStatements for Platinum Signature Members, Youth Accounts, Primary Account Members age 60 and older, Fiduciary Accounts, and for the first 90 days for new accounts. A $5.00 fee will be assessed for printing and mailing a paper statement (monthly and quarterly).

2 A $3.00 Excessive Withdrawal Fee may be charged to your Savings Account for each withdrawal or transfer in excess of four (4) within a calendar quarter.

3 Wescom will post your direct deposit when it is received, regardless of the settlement date. Early access to your direct deposit of funds is not guaranteed and is dependent on the timing of funding by the payer.

play video

Welcome to Wescom

As Executive Vice President and Chief Operating Officer, it's my pleasure to extend a warm welcome to you, our newest members.

Since 1934, Wescom has been a cornerstone in helping Southern Californians build better financial futures and communities. Now serving more than 245,000 combined members through the Central Coast and Valley, Wescom is confident that this merger will offer added economic value and convenience to your everyday banking needs through lower fees, competitive rates, and greater depth of financial products, service, access, and technologies. We can’t wait for you and the communities of Monterey County to experience the Wescom difference.

Starting June 1, you’ll have access to our robust mobile and online banking platforms, an expanded branch network, access to direct deposit up to two-days sooner at no cost to you1, and full-service banking that includes auto, credit card, personal, home loans2, wealth management5, and insurance services3, just to name a few.

We look forward to helping you and your family build a better financial future, together.

Keith Pipes,
Executive Vice President and Chief Operating Officer

Full-Service Banking

from Borrowing to Investing

From borrowing to investing and insurance protection, Wescom offers full-service banking products and services to help you achieve your financial goals.

  • Real Estate Loans — Get the financing you need to buy your first home, second residence, or vacation property — in or out of state.
  • Home Equity Lines of Credit (HELOC) — Help pay off higher-interest debts or help cover home improvements, tuition, or major purchases with a Wescom HELOC. Plus, lock in your rate with our fixed rate conversion feature and get a 0.50% APR rate discount on converted balances.4
  • Credit Cards — Competitive interest rates and rewards-based cards give cardholders the freedom and purchasing power of credit without the burden of annual or foreign transaction fees.
  • Wealth Management — our registered representatives Wescom Financial Services, though CUSO Financial Services (CFS) can assist you with your financial planning and investment need.5
  • Insurance Services — Wescom offers a wide range of insurance services to help you protect your home, auto life, health—and even your pets!6


Login to Online Banking

Banking Wherever You Are

No matter where you are, you can access your Wescom account form anywhere.

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Branches
close up of hand holding credit card at ATM
ATMs
person typing on laptop computer
Online Banking

Branches

Visit one of our 29 branch locations and make an appointment to complete an account transaction, apply for a loan, or say “hello” to a familiar face. Central Coast staff are now part of the Wescom team who share a commitment to you, our valued member.

Find a Location

ATMs

Members have access to 30,000+ fee-free ATMs nationwide through the CO-OP™ Network.*

* Non-CO-OP or Non-Wescom ATM operators and institutions may charge an ATM usage fee.

Find an ATM

Online Banking

Beginning June 1, log in to Online Banking for complete access to all your Wescom accounts including card activation, BillPayer, loan payments, transfers, Signature Membership, and more.

Learn More

Mobile Banking

 

The Wescom Mobile Banking App for Android™ and Apple® devices gives you 24/7 access to all of your Wescom accounts.

This is a carousel with slides. Use the previous and next buttons to navigate. Click on a slide for additional content.

Faster Sign-In

Sign in to the Wescom Mobile Banking App with the touch of your finger or by using face recognition.

TOUCH ID® OR FACE ID®

Fingerprint or Trusted Face

Get started by logging into the Wescom Mobile Banking App and tapping on the Remember Me option. If your mobile device has any of these security features, accessing your account will be much faster. You can enable or disable this feature at any time from your Profile name, Login & Security, then Biometrics.

Touch ID and Face ID are registered trademarks of Apple Inc.

Pay & Transfer

We make it easy to move funds your way.

PAY AND TRANSFER

Pay bills, transfer between accounts and other institutions, pay your Wescom card or loans, or access Zelle®. Get started by logging into the Wescom Mobile Banking App!

Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Zelle®

Send and receive
money to people
you know and trust.

ZELLE®

Tap into the advantages of Zelle® by downloading the latest version of the Wescom Mobile Banking App on the App Store® or Google Play™ store. Visit wescom.org/zelle to learn more.

App Store is a service mark of Apple Inc.
Google Play is a trademark of Google LLC.

Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

SnapDeposit

Deposit checks straight from
your phone into your
Wescom account.

SNAPDEPOSIT

To get started, download the latest version of the Wescom Mobile Banking App available from the App Store® or Google Play™ store.
Visit wescom.org/remote-banking to learn more.

* Terms and conditions apply. For complete details, click here.

App Store is a service mark of Apple Inc.
Google Play is a trademark of Google LLC.

BillPayer

Pay your bills on the go by scheduling one-time or recurring payments.

BILLPAYER

BillPayer is the easiest and fastest way to pay your bills online. Plus, it’s free. Log in to the Wescom Mobile Banking App, tap on Pay & Transfer, then BillPayer to get started.

Apple Watch®

Wear your wallet wherever you go.

Add your Wescom card to Apple Pay® on your Apple Watch. Log in to the Wescom Mobile Banking App, tap on your Profile name and Digital Wallet to add your Wescom cards. Then select Profile -> Settings -> Apple Watch to enable on-the-go account review and payments.

Apple Watch and Apple Pay are registered trademarks of Apple, Inc.  

Mobile Wallet

Take your Wescom cards wherever you go.

MOBILE WALLET

Add your Wescom cards to your mobile wallet in the Wescom Mobile Banking App. To get started, click the debit card icon under the primary Checking share or the credit card icon under the Credit Card loan to set up Apple Pay®, Google Play™, or Samsung Pay®. The option will only be available if the card is open and activated. If the card has already been added, the icons will not display.

Apple Pay® is a registered trademark of Apple, Inc. 
Google Pay™ is a trademark of Google LLC.
Samsung Pay® is a registered trademark of Samsung Electronics Co., Ltd. 

Additional Frequently Asked Questions

 

All loans are subject to approval. Rates are subject to change without notice. Membership eligibility required. Terms and conditions apply.

1 The paper statement fee is waived when enrolled in eStatements for Platinum Signature Members, Youth Accounts, Primary Account Members age 60 and older, Fiduciary Accounts, and for the first 90 days for new accounts. A $5.00 fee will be assessed for printing and mailing a paper statement (monthly and quarterly).

2 A $3.00 Excessive Withdrawal Fee may be charged to your Savings Account for each withdrawal or transfer in excess of four (4) within a calendar quarter.

3 Wescom will post your direct deposit when it is received, regardless of the settlement date. Early access to your direct deposit of funds is not guaranteed and is dependent on the timing of funding by the payer.

4 APR= Annual Percentage Rate If you choose to convert any portion of your balance to a Fixed Rate Conversion (FRC), the 0.50% APR discount will be applied to the HELOC variable rate (Prime Rate plus a margin) that is in effect on the date of conversion. If you choose to convert any portion of your balance to a Fixed Rate Conversion (FRC), the 0.50% APR discount will be applied to the HELOC variable rate (Prime Rate plus a margin) that is in effect on the date of conversion. HELOCs currently within a special introductory rate period are not eligible for the FRC until the introductory period has ended.

5 Non-deposit investment products and services are offered through CUSO Financial Services, L.P. ("CUSO Financial")(“CFS”), a registered broker-dealer (Member FINRA/SIPC) and SEC Registered Investment Advisor. Products offered through CUSO Financial: are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of the credit union, and may involve investment risk including possible loss of principal. Investment Representatives are registered through CUSO Financial. The Credit Union has contracted with CUSO Financial to make non-deposit investment products and services available to credit union members.

6 Insurance services offered through Wescom Credit Union, CA Ins Lic #0D64850