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Remote Banking

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Banking Where You Are

Whether you prefer to visit us at one of our branches, call or chat with us through our Member Contact Center, or use eBranch or our mobile banking app — Wescom makes sure you have convenient and secure access to all your accounts.

Online Banking

With Wescom’s eBranch online banking, you can check your balances, pay bills, deposit checks, transfer funds, update account information, and much more from the comfort of your home!


Log In to eBranch

ATMs

Did you know you can do your banking at more than 30,000+ ATMs nationwide through the CO-OP™ Network? That’s more than most banks! Wherever you see the CO-OP ATM logo (found on the back of your Wescom Visa Debit Card) you can make no-fee withdrawals and deposits at these ATMs – including at 7-Eleven stores!

Find an ATM

eBranch

Features

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Card Activation

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Travel Notices

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Transfers

person typing on keyboard holding credit card

Loan Payments

man in white shirt using phone

BillPayer

Card Activation

Getting started with your Wescom MyRewards Visa® Credit Card is quick and easy. Login to eBranch and in just a few simple steps, your new card will be set up and ready to use for purchases, payments, cash withdrawals, and more.

Travel Notices

If you will be traveling and plan on using your Wescom Visa® Credit or Debit Card, we recommend notifying us prior to your departure so your card remains active wherever you go.

Changes in your spending habits and patterns can trigger a security alert with our fraud detection system, especially if these transactions are made out of state or overseas. If potential fraud is detected, your card may be temporarily suspended, blocking it from further transactions until the questionable charge can be verified.

Notify us of your upcoming travel plans in one of the following ways:

• Log in to eBranch and select "Card Center" from the menu bar. Click "Travel Notice" and follow the steps on the prompted screens.

• Contact a Member Service Representative at 1-888-4WESCOM (1-888-493-7266). Please be prepared to provide your travel dates and destination(s).

Transfers

Transfer funds to anyone, anywhere, anytime from eBranch or from your mobile device.

• The “Transfer To/From Wescom Accounts” option allows you to send an immediate, future, or recurring payment to one of your Wescom accounts or loans or to another Wescom member.

• Select “Transfer To/From Other Institutions” to schedule a payment to a non-Wescom financial institution account. To add a new account to send funds to, select Add Account at the top right of the panel and follow the prompts. You'll need the 9-digit routing number for that financial institution.

• Use “Quick Transfer” to quickly send a one-time payment to another Wescom member or one of your Wescom accounts or loans.

Loan Payments

How It Works:

  • Start with your current auto loan documentation including your current loan statement, Vehicle Registration, Proof of Insurance, and the current mileage on your vehicle. OR Start with your current credit card statement and credit card for the balance you would like to transfer.
  • Use the Document Capture feature to snap a picture of your current auto loan documentation OR your current statement and credit card. You can also choose to enter your credit card number manually.
  • Fill in the requested information and submit. We'll do the rest.

 

The Loan Transfer feature is available for members who are Pre-Approved for a Wescom Auto Loan. Existing Wescom Auto Loans do not qualify.

BillPayer

BillPayer is the easiest and fastest way to pay your bills. Schedule one-time or recurring payments to anyone via eBranch or mobile. It's fast, easy, free — and 100% guaranteed.

Just login to eBranch and click on the BillPayer tab from the Menu. Now you're ready to add payees and take care of all your bills.

Direct Deposit

Now Access Your Direct Deposit Funds Up to 2 Days Sooner*

Using Direct Deposit is convenient and easy. No more waiting in line on payday or worrying about depositing a check when you're out of town. With Direct Deposit, your money is there when you expect it. Plus, Wescom members may now receive their direct deposit funds up to two days sooner than before!*

Learn More

*Early access to your direct deposit of funds is not guaranteed and is dependent on the timing of notification by the payer. Wescom will post your direct deposit when notification is received, regardless of the settlement date. Wescom does not control when the notification is received.

Can We Help You Find Something?

Card Center

Lost your card? Have upcoming travel plans? Need to activate a new card? Find the tools you need from the Card Center in eBranch and on the Wescom Mobile Banking Apps for Apple® and Android devices. In eBranch, select Card Center from the menu. In Mobile, select the Card Center icon.

Features:

  • Activate Your Card
  • Lost or Stolen Card
  • Replace a Damaged Card
  • Temporary Block/Unblock
  • Travel Notice
  • Design Your Card
  • Purchase Gift Cards
  • Request PIN


Log In to eBranch Download App

Mobile Banking

The Wescom Android App and iOS App both give you complete access to all of your Wescom accounts.

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Express View

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ATM and Branch Locator

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BillPayer

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SnapDeposit

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Zelle®

eText

Quickly check your Account with Wescom Express View

With Wescom Express View, you can quickly check your Wescom Account balances and recent history without logging in to your Wescom App.

Here’s how it works:

1. Download the new version of the Wescom App from the Google Play Store or Apple Store

2. After the initial Login to the new application, you will be prompted to Enable Wescom Express View

3. If Wescom Express View is Enabled, a confirmation message will display

4. The next time you Logout or launch the application, you’ll see your account balance and recent history.

ATM and Branch Locator

Easily find a Wescom branch or ATM that is most convenient for you by using our ATM and Branch Locator tool.

BillPayer

BillPayer is the easiest and fastest way to pay your bills. Schedule one-time or recurring payments to anyone via eBranch or mobile. It's fast, easy, free — and 100% guaranteed.

Just login to eBranch and click on the BillPayer tab from the Menu. Now you're ready to add payees and take care of all your bills.

SnapDeposit

With SnapDeposit*, you can deposit checks straight from your AndroidTM or Apple® device into your Wescom Account. To get started, make sure you download the latest version of the Wescom Mobile Banking App available from the Apple App Store or the Google Play Store.

You'll need to take a good photo for SnapDeposit to accept your check. Here are a few tips:

• Stay inside the green lines.

• Lay the check on a flat surface and use a dark background.

• Avoid any glare.

• Take the picture from above.

• Endorse your check. Write the account number, including the share ID, on the back of your check.

• Deposit one check at a time

*Available to most Wescom members whose accounts are in good standing.

SnapDeposits may take up to one business day to post to your account. Wescom hold policies apply. Please refer to the About Your Credit Union Accounts disclosure for information on the Wescom funds availability policy. You will be notified by email if your SnapDeposit has been accepted, rejected, or placed on hold.

For complete details, click here.

Zelle®

Wescom has partnered with Zelle — a fast, safe, and easy way to send money in minutes2 to friends, family and others you trust — no matter where they bank1 — right from the Wescom Mobile Banking App.

Send Money the Way it Was Meant to be Sent

  • It’s Fast: Send money directly from your bank account to theirs — typically in minutes2.
  • It’s Safe: Send or receive money right from your Wescom Credit Union app.
  • It’s Easy: Send money with just a few taps using just an email address or U.S. mobile phone number.

1Must have a bank account in the U.S. to use Zelle.
2Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle.
Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

eText

eText from Wescom lets you use your cell phone or mobile device to connect to your account through SMS text messages. You can make quick balance inquiries, view account history, and make transfers between your Wescom accounts. You can also lock your eBranch account for increased security.

Here are a few of the transactions you can do with eText, with their corresponding commands:

  • HELP — Get a list of available eText keywords.
  • BAL S01 — Check the balance on your share or loan.
  • HIST L01 — Check transaction history on your share or loan.
  • TRAN S00 L01 200 — Transfer $200 from S00 to L01.

eText is free to Wescom members, although charges from your wireless carrier may apply.

Signing up is fast and simple, and you can register as many mobile devices as you want. Just login to eBranch, click on the Options Menu, select eText, click on Add Device and follow the instructions.

Download the App

Touch ID or Face ID for Apple®

Now you can sign in to your Wescom App with the touch of your finger using Touch ID or using Face ID available on iPhone X.

Here’s how to get started:

  1. Download the new version of the Wescom App from the Apple Store
  2. After the initial logon to the new application, you will be prompted to enable Touch ID or Face ID
  3. You may also enable or disable these features at any time from the Settings menu

Account Safety

We encourage you to sign up for free Account Alerts in eBranch to help you keep track of your finances via text message or email notifications. You can also visit our Security Center for more ways on how Wescom can help you keep your accounts safe.


Security Center

TellerPhone

Teller#Phone, the Credit Union’s 24-hour telephone banking service, lets you make loan payments, transfer funds between accounts, verify which checks have cleared, and much more, all with a simple phone call.
  • Check on account balances, deposits, and withdrawals
  • Transfer funds between accounts
  • Verify which checks have cleared
  • Withdraw money by check from checking, savings, lines of credit, and Visa accounts
  • Make credit card payments
  • Check on current rates

To get a Teller#Phone demonstration, call the Member Service Center at 1-888-4WESCOM (1-888-493-7266).

ATMs

With a Wescom ATM you can quickly and easily:

• Access your Wescom Account
• Make withdrawals and deposits
• Transfer funds
• And more

Through the CO-OP Network® you can do your banking at more than 30,000 ATMs across the United States and Canada through the CO-OP ATM Network. You can make no-fee withdrawals and deposits at these ATMs whenever you see the CO-OP ATM Logo. You’ll find the CO-OP Logo on the back of your Wescom Debit Card.

Find an ATM
MOBILE APP FAQ

What are the Wescom Apple® and Wescom Android App?
The Apple® and Android App are free mobile banking programs for Apple® and Android devices. They let you access Wescom accounts through eBranch wirelessly over the Internet.

How much does it cost to use the Apple® or Android App?
Both apps, and mobile access to Wescom accounts, are free to Wescom members.

How do I sign up to use the Apple® App?
If you have an Apple® device, visit Apple App Store to download and install the application.

What about the Android App?
The Android App is available to members with a phone that uses Google’s Android operating system (with an OS of 5.0 or higher). To download it, just get it on Google Play.

How do I log on to my account using one of these apps?
The process for both apps is similar to the eBranch log on. In the Login screen, simply enter your account number or User ID and your password, then click the Login button.

Can the Apple® and Android App help me find a Wescom network ATM?
Yes. Once you’ve logged on, click on the image of a magnifying glass labeled Find ATM/Branch. Using your device’s GPS function, the program will display the locations of the branches and ATMs closest to your location. You can select a location and receive driving directions.

What else can I do with these apps?
Here’s some of what you can do:
Select MyAccounts to view the eBranch account balance page. You can view account history, make balance inquiries, and transfer funds.
Click on Transfer Funds to make a share-to-share or share-to-consumer-loan transfer. You can also make a transfer to your credit card or mortgage.
Touch BillPayer to schedule payments for existing payees, view and edit bill payments, or to view payment history.
Our Apple® device App now features SendMoney, which lets you transfer funds to someone from your Wescom Checking Account.
With your Apple® or Android device, snap a photo of your check and deposit it to your Wescom accounts with SnapDeposit.
Select About to learn more about Wescom.


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